Byteplant Forum

Home » CleanMail Support » CleanMail Server Talk » Why is email blocked?
Why is email blocked? [message #2021] Wed, 12 August 2009 08:32 Go to previous message
sd1401
Messages: 11
Registered: May 2006
Junior Member
Hi,

my USV client wants to send notification emails to my mail server. However, always if CleanMail gets the message, it is blocked.
If I disable CleanMail and set my mail server's SMTP directly to port 25, the email goes through and the server accepts it.
If CleanMail is on Port 25, the mail is not delivered and in the Log it says, that the message was "blocked".
I have added a whitelist filter such that the email will be accepted no matter what the other filters say, but even in this case, the mail will be blocked.
Here is an extract from the log:

Aug 12, 2009, 08:23:11 Session 0: Connection from ***.***.***.100 accepted on ***.***.***.107:25
Aug 12, 2009, 08:23:11 Session 0: X-CleanMail-MessageID: 4A825FCF00000000
Aug 12, 2009, 08:23:11 Session 0: (Spam Trap) No action
Aug 12, 2009, 08:23:11 Session 0: From: UPS@****.de
Aug 12, 2009, 08:23:11 Session 0: To: ****@*****.de
Aug 12, 2009, 08:23:11 Session 0: Subject: UPS : Self Test Passed
Aug 12, 2009, 08:23:11 Session 0: (Whitelist) Filter result is accept/deliver
Aug 12, 2009, 08:23:11 Session 0: Received end of data, mail size 1kB

You have any ideas what the reason could be?

Thanks,
sd1401

 
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Previous Topic: Virus filter says it's SPAM!?
Next Topic: whitelist and external filters
Goto Forum:
  


Current Time: Fri Dec 15 15:13:35 CET 2017