Webserver Monitor FAQ

FAQs

• Basics
• I am reluctant to make my log files available over the Internet. Isn't there a security risk?
• How much bandwidth is used by web server real-time monitoring?
• Trial Version, Registration Keys and Installation
• Where can I download the free Trial Version?
• What are the limitations of the Trial Version?
• What can I do when I lose my registration key?
• What version of Webserver Monitor/Logfeeder am I using?
• There is a newer version of Webserver Monitor available. How do I update my installation?
• Upon start Webserver Monitor brings up the following message: "Your system clock appears to have been changed...
• Webserver Monitor Usage
• What log file formats are supported by Webserver Monitor?

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Basics

I am reluctant to make my log files available over the Internet. Isn't there are security risk?
All log file transmissions are encrypted, and accessible only if a client submits the correct password. The encryption is strong enough to be unbreakable within a reasonable amount of time.

How much bandwidth is used by web server real-time monitoring?
Web server log file entries are 1-2 orders of magnitude smaller than the web pages themselves. On top of that, the log files are compressed before transmission. In summary, you can expect monitoring traffic to use less than 0.5% of web server bandwidth.

Trial Version, Registration Keys and Installation

Where can I download the free Trial Version?
Please go to http://www.byteplant.com/download/webserver-monitor/ and download the setup program. If you are behind a firewall blocking the download of executable files, choose to download the .zip archive, and use any archive software to unpack the setup program. Start the setup program with a double click.

What are the limitations of the Trial Version?
The Trial Version of Webserver Monitor is fully functional for 30 days after installation. When you purchase the full version this limitation is removed.

What can I do when I lose my registration key?
Please go here and request the key. It will then be sent to your email address again.

What version of WebserverMonitor/Logfeeder am I using?
There are three ways to find the version of Webserver Monitor:

• check the Logfeeder.log file in the installation directory, the Logfeeder agent logs its version when starting or when shutting down.
• find the version number on the license & registration dialog in the Webserver Monitor application
• find the Webserver Monitor/Logfeeder executable file, right-click, select "Properties", and go to the "Version" tab.

There is a newer version of Webserver Monitor available. How do I update my installation?
Download the latest version and install it on top of your current installation. There is no need to uninstall earlier versions.

Upon start Webserver Monitor brings up the following message: "Your system clock appears to have been changed..."
This is caused by the software protection mechanisms of Webserver Monitor. Please contact to get a so called "clock fix key".

Webserver Monitor Usage

What log file formats are supported by Webserver Monitor?
You find this information on the Webserver Monitor data sheet.