Arctor Disk2Disk Backup FAQ

Welcome to the Arctor Disk2Disk Backup FAQ.

Error Messages

Arctor Service can't access a directory ("Permission denied")
When setting up Arctor Service, make sure the service runs under an account that has read access to all the files you want to backup, and full access to the archive directories.

Usage

My rule does not backup files as expected
Be careful about the Include/Exclude Filter masks. A Filter mask *.* does not select files without an extension. If you want to select all files, use just * instead.

Archiving exclusively opened files (like Outlook’s *.pst or the Windows registry)
Archiving the contents of a file exclusively opened and in use by the corresponding application is critical, since the file may be inconsistent at the time it is backed up. We therefore recommend to close the corresponding application prior to rule execution to release its lock on the file to be archived. In case of the registry, just export the important parts to files using the windows registry editor and then set up a rule to archive these files. After restoring these files, you can double click them to reimport the settings into the registry.
If you still want to you backup exclusively opened files, you may want to consider evaluating Open File Manager™ of St. Bernard Software (UK) Ltd. For easy integration with Arctor, we provide an OFM agent file and detailed installation instructions here.