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Reason for blocking [message #1962] Fri, 14 November 2008 10:26
david
Messages: 24
Registered: June 2007
Junior Member
Hello,

This seems like a very basic questions, but where do I find the reason for an e-mail being blocked ?
i.e. from looking at the 'Report' tab, I can identify an e-mail which should have gone through, but was blocked. I can't see an easy way of identifying WHY that e-mail was not allowed through.

Thanks,

David
Re: Reason for blocking [message #1963 is a reply to message #1962] Fri, 14 November 2008 15:09 Go to previous message
support
Messages: 919
Registered: April 2004
Senior Member
> This seems like a very basic questions, but where do I find the
> reason for an e-mail being blocked ?
> i.e. from looking at the 'Report' tab, I can identify an e-mail
> which should have gone through, but was blocked. I can't see an
> easy way of identifying WHY that e-mail was not allowed
> through.

To receive detailed information on the status of an email on the "Report" tab, right-click and select "Transmission Log" from the context menu.



Customer Support
Byteplant GmbH
Re: Reason for blocking [message #1964 is a reply to message #1962] Mon, 17 November 2008 16:00 Go to previous message
david
Messages: 24
Registered: June 2007
Junior Member
Thanks!
I found that not longer after I posted, not sure how I missed it before..

David
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