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Legitimate CLient Disconnects [message #1490] Thu, 10 August 2006 21:17
lleachii
Messages: 13
Registered: August 2006
Junior Member
Hi,

Since I installed VirusScan on the NST server, I have been getting client disconnects from legitimate servers (such as AOL); and the mail attempts many times to send the message, eventually it goes through. My delay filter is set for 30 seconds and my filters are in this order:

1.) Attachment Filter
2.) Delay Filter
3.) AntiVirus
4.) SpamAssassin

they pass the delay, but sometime after they are scanned for viruses and before SpamAssassin looks at them, the server disconnects (roughly at the 1 minute mark). I was wondering perhaps if the SMTP session is now too long even for legitimate servers with the 30-second delay filter, or should I leave the settings as-is?
Re: Legitimate CLient Disconnects [message #1491 is a reply to message #1490] Fri, 11 August 2006 12:29 Go to previous message
support
Messages: 919
Registered: April 2004
Senior Member
lleachii wrote:

> Hi,
>
> Since I installed VirusScan on the NST server, I have been
> getting client disconnects from legitimate servers (such as
> AOL); and the mail attempts many times to send the message,
> eventually it goes through. My delay filter is set for 30
> seconds and my filters are in this order:
>
> 1.) Attachment Filter
> 2.) Delay Filter
> 3.) AntiVirus
> 4.) SpamAssassin
>
> they pass the delay, but sometime after they are scanned for
> viruses and before SpamAssassin looks at them, the server
> disconnects (roughly at the 1 minute mark). I was wondering
> perhaps if the SMTP session is now too long even for legitimate
> servers with the 30-second delay filter, or should I leave the
> settings as-is?

Please turn on detailed logging and send your nospamtoday.log file
to the NST Support Team for analysis.



Post Edited (08-11-06 12:30)


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