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message for blocked attachment [message #1099] Wed, 13 April 2005 17:34
Hervé Salvat
Messages: 8
Registered: December 2004
Junior Member
Apparently, when an attachment is blocked, the sender receives a message stating that his mail has been rejected as spam.

Is it possible to have a message stating that the message was accepetd but the attachment has been blocked ?

Re: message for blocked attachment [message #1100 is a reply to message #1099] Wed, 13 April 2005 18:46 Go to previous message
Heidner
Messages: 121
Registered: February 2005
Senior Member
I agree, I would prefer if each filter would allow either the default message to be returned to the sender or a custom message.

It would be nice to respond back that we are rejecting e-mail because of virus, or MIME violations ....
Re: message for blocked attachment [message #1101 is a reply to message #1099] Thu, 14 April 2005 10:32 Go to previous message
support
Messages: 918
Registered: April 2004
Senior Member
This is already on the requested features list, and will be addressed in one of the upcoming releases.

The problem will be that more than one filter may have something to say, and it is likely that the sending mail transfer agent will truncate long, multi-line rejection messages when he returns the non-deliver notice to the sender.



Customer Support
Byteplant GmbH
Re: message for blocked attachment [message #1102 is a reply to message #1099] Fri, 15 April 2005 21:36 Go to previous message
Heidner
Messages: 121
Registered: February 2005
Senior Member
For attachments that are blocked, it would probably be okay not to send a NDR, the receipent could contact the sender and let them know the attachment was blocked for some reason... and then they could figure out how to get the file through...

And having thought about it for virus blocking, the same is probably also true - don't send a NDR - because many of the viruses are coming from fake addresses and the sender may really not be infected.

Instead for attachments and viruses - just remove the files and let the rest of the e-mail come through with a subject that says "... removed from e-mail by NST for policy reasons... etc"
Re: message for blocked attachment [message #1103 is a reply to message #1099] Fri, 15 April 2005 21:46 Go to previous message
Heidner
Messages: 121
Registered: February 2005
Senior Member
Also, if the filters could be set up to generate a unique error code -- say 16 or 32... action entries could be also added so the customers would have additional choices beyond the "accept/deliver" , "reject/deliver", etc. New actions such as "block/deliver" or "block/reject" would be nice...

Where block means the attachment is removed, but the text is delivered.
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